Before you call for assistance, make sure you have the following information available:
- Your BMW Roadside Assistance & Accident Management card with membership number
- Location of your vehicle
- A description of the problem
- A contact telephone number if possible
Do not leave your vehicle unattended
If you need to leave your vehicle unattended, please call BMW Roadside Assistance & Accident Management for any update and possible rescheduling of the callout. Should our authorised providers arrive at your car and it is unattended, work cannot be undertaken.
If your vehicle is not completely off the road, or is parked in a potentially hazardous location, please turn on your hazard lights. It may also be safer for vehicle occupants to wait in a safe place outside of the vehicle. You’ll need to evaluate the situation for yourself, with the safety of you and your passengers in mind.